Write to us
Everything reaches the same place: [email protected]. There is no contact form on this site — a form would mean collecting your details, and we would rather not hold anything we do not need. Mail us directly and we reply to the address you wrote from, nothing more.
What we can help with
- A game misbehaving — a reel that sticks, a card that will not deal, a layout that breaks on your phone. Tell us your browser and device and we will chase it.
- Privacy requests — access, correction or deletion under PIPEDA, as described in our privacy policy.
- Rights and takedowns — if you believe something here infringes your rights, write with the details and we will act quickly.
- Press and general questions — about the site, the games or how it all works.
What we cannot help with
We are not a casino and have no connection to any real-money gambling operator, so we cannot help with deposits, withdrawals, bonuses, verification or an account on someone else's site. If your message concerns money you have staked somewhere, we are the wrong address — and if that money has become a problem, the free, confidential lines on our play-safe page are the right one.
Nothing to pay, nothing to cancel. Captions Guruji has no accounts and no subscriptions, so there is no billing to dispute and nothing to unsubscribe from. If you want to leave, close the tab; if you want to erase your visit, clear this site's data in your browser.
Playing for fun, and keeping it that way
Captions Guruji costs nothing and pays nothing — but the habits built on free games can carry over to places where real money is at stake. If gambling has stopped being fun for you or for someone close to you, help in Canada is free, confidential and available around the clock.
ConnexOntario — 1-866-531-2600 (Ontario, 24/7) · Gambling Help & Referral — 1 800 461-0140 / aidejeu.ca · Responsible Gambling Council
More on how we keep this a game: our play-safe page.